Returns & Exchanges
At RWHOME, we want you to love your space. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned home goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing